Privacy Policy – TrustCert.ai

Last updated: May 21, 2026

TrustCert.ai (“we”, “our”, or “us”) provides an AI-powered regulatory compliance platform designed to assist users in researching, analyzing, and managing global certification requirements.

We are committed to protecting your privacy and ensuring transparency in how your data is handled.

1. Information We Collect

We may collect:

• Account information (name, email, company)
• Usage data (queries, interactions with the platform)
• Payment-related data (processed securely via Stripe; we do not store card details)
• Technical data (IP address, browser type, device)

2. How We Use Information

We use your data to:

• Provide and improve our services
• Generate compliance insights and results
• Maintain platform security
• Communicate with users
• Process payments

3. AI Processing

User inputs may be processed by AI systems to generate regulatory insights. We do not guarantee that outputs are free from errors and should not be considered legal advice.

4. Data Sharing

We do not sell personal data. We may share data with:

• Payment processors (Stripe)
• Cloud infrastructure providers
• Legal authorities if required

5. Data Retention

We retain data only as long as necessary to provide services or comply with legal obligations.

6. Security

We implement industry-standard security measures to protect your data.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your data.

8. Contact

contact@trustcert.ai